Account Terms

These Account Terms govern applications for, and use of, a professional account with LBS Pro Advanced, LLC (“LBS Pro Advanced,” “we,” “us”). By submitting an application or using an account, you agree to these Account Terms on behalf of yourself and the organization you represent.

1. Who May Apply

Accounts are available only to approved professional and institutional purchasers. We do not open accounts for individual consumers. An application must be submitted by a person authorized to act for the organization named in it.

2. Application Review

Every application must include a qualifying professional or institutional identifier, and every application is reviewed by a member of our account team. There is no automatic approval. Providing an identifier — including a National Provider Identifier (NPI) — does not by itself qualify an application for approval; it is one part of the information our account team considers.

We may verify the information you provide with third-party sources, request supporting documentation, and approve or decline any application at our discretion.

3. Your Certification

By submitting an application, you certify that:

• The information you provide is accurate, current and complete.
• You are authorized to apply for, and to bind, the organization named in the application.
• The organization will use any products it purchases only within the scope described in our Product Status & Permitted Scope.

4. Account Statuses

Each account has one of the following statuses:

Pending Review

Your application has been received and is waiting for review by our account team. You may sign in to check its status, but catalog access, pricing, documents and ordering are not available.

More Information Needed

Our account team needs additional information or documentation before a decision can be made. We will tell you what is required. Access remains closed until the application is approved.

Approved

Your account has been reviewed and approved. You may view the catalog, pricing and product documentation, and place orders for the approved organization, subject to these Account Terms and our other policies.

Declined

Your application was not approved. The account cannot be used to sign in or order. You may contact us if you believe the decision was based on incorrect information.

Suspended

Access to an approved account has been paused, for example while we review information, credentials or account activity. A suspended account cannot sign in or order until it is reinstated.

Deactivated

The account has been closed and can no longer be used. A new application may be required to regain access.

5. Access Is Limited to Approved Accounts

Only accounts with an Approved status may view the catalog, pricing or product documentation, or place orders. Access granted to an Approved account is for that account’s authorized users only and may not be shared, published or redistributed.

6. Credentials and Account Security

You are responsible for keeping your sign-in credentials confidential and for all activity under your account. Do not share your credentials with anyone, including colleagues within your organization who have not been authorized on the account. Notify us immediately at service@lbsproadvanced.com if you suspect unauthorized access.

7. Orders

Orders may be placed only for the approved organization named on the account, and only for use within the permitted scope described in our Product Status & Permitted Scope. Orders are also subject to our Terms of Service and our Returns, Shipment & Cancellation Policy.

8. Keeping Your Information Current

You must promptly tell us about any change to your organization, its ownership, its licensing or credentials, the identifier provided in your application, or the people authorized to use the account. We may review the account again when we learn of such a change.

9. Additional Information, Suspension and Deactivation

We may at any time request additional information to confirm that an account continues to qualify. We may suspend or deactivate an account, or decline an order, if information is incomplete, inaccurate or out of date, if a qualifying credential lapses, if these Account Terms or our other policies are not followed, or where we are required to by law.

10. Related Policies

These Account Terms apply together with our Terms of Service, Privacy Policy, Product Status & Permitted Scope, and Returns, Shipment & Cancellation Policy. Our Privacy Policy explains how we handle the information you provide in your application.

11. Changes to These Account Terms

We may update these Account Terms. Each version is identified by the version number and effective date shown at the top of this page, and continued use of an account after an update takes effect constitutes acceptance of the updated terms.

12. Contact

Questions about your application or account can be sent to service@lbsproadvanced.com or through our contact page.